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Privacy Policy

Effective Date: April 7, 2025

At GuardianWave, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services. We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and relevant international privacy regulations, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect two types of information:

Personal Information

Personal information refers to any data that can be used to identify you. We collect personal information when you interact with our services, including:

  • Name
  • Email address
  • Phone number
  • Payment details (if applicable)
  • Uploaded images and metadata
  • IP address

Non-Personal Information

We also collect non-personal information to improve our services, such as:

  • Browser type
  • Device information
  • Usage data (e.g., pages viewed, interactions, session duration)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide our services to you, such as image metadata analysis, sentiment analysis, and threat assessments.
  • To improve our website, tools, and user experience.
  • To respond to your inquiries, requests, or feedback.
  • To ensure compliance with legal obligations.
  • To send you relevant information, including updates, promotions, or educational content (if you have opted-in).

3. How We Protect Your Information

We take your privacy seriously and implement various security measures to protect your personal information, including:

  • Encryption of sensitive data during transmission.
  • Access controls to ensure that only authorised personnel can access personal information.
  • Regular security audits and updates to safeguard against unauthorised access.

Please note that while we use commercially reasonable security measures to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

4. Sharing Your Information

We will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services (e.g., hosting, payment processing). These providers are required to maintain the confidentiality of your information.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests from public authorities (e.g., a court order).
  • Business Transfers: If GuardianWave is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. If you wish to delete your data or request that we no longer process your information, please contact us at hello@guardianwave.org.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

  • Analyse how visitors use our website.
  • Improve website functionality.
  • Provide personalised content and advertising.

You can adjust your browser settings to refuse cookies or notify you when a cookie is being set. However, please note that some parts of our website may not function properly without cookies.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete personal data.
  • Deletion: You can request the deletion of your personal data, subject to certain exceptions.
  • Opt-Out: You can opt out of receiving promotional emails at any time by clicking the unsubscribe link in those emails or by contacting us directly.
  • Data Portability: You may request a copy of your data in a structured, commonly used format.

To exercise any of these rights, please contact us at hello@guardianwave.org.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

GuardianWave
Email: hello@guardianwave.org

Last updated: April 7, 2025